FlexCredits are the core of our simple, on-demand system. You can purchase a single drop-in session for $20 or buy a package of 8 or 12 credits for the best value. After purchasing a package, you'll receive a unique code. You can use that code at checkout to book any class you want, whenever you need it. It’s a seamless way to get targeted help without the hassle of a long-term commitment.
We get it—life gets busy! That's why we have a "no-penalty" rollover policy. If you miss a class or need to cancel for any reason, your FlexCredit or single-session purchase is safe. It will automatically be returned to your account for you to use on a future date. You never lose a credit for a missed class. That's the STEAMESA promise.
The process is simple and automated. When you book a single class, our system will instantly email you a formatted invoice. When you request a package, our system will email you an "on hold" confirmation with the correct package invoice. You will then save that email as a PDF and upload it directly to your ClassWallet portal under "Pay Vendor" to complete the payment.
All of our core tutoring sessions (Math, ELA, and Masterclasses) are led by live, expert, certified human instructors. We believe in the power of a great teacher to inspire confidence and provide personalized support. Our sessions are fully interactive, allowing your student to ask questions and get real-time help. We use our helpful HeyGen AI avatar only for pre-recorded content and our free info sessions.
Not at all! While we are proudly based in Phoenix, our virtual classes are open to all students in grades 5-8 across the country. To honor our commitment as an AZ ESA-approved vendor, Arizona families receive a 48-hour early access window to register for classes. After that, all remaining spots are opened to our national community. Families outside Arizona can easily enroll using our secure credit/debit card option.
It's simple! All you need is a computer or tablet with a stable internet connection, a working microphone, and a quiet space to focus. We use Google Meet for our sessions, which runs directly in your web browser, so there is no software to download. We recommend using headphones to help your student stay engaged.